SJD Accountancy

Awful service, only sales team works in this company. Accountancy services are incredible bad, they just wanted to get your money and disappear, ending in legal procedures to get it back. Check Trustpilot to check user's reviews.

Appalling Service. Twelve months ago I was recommending SJD to my peers unfortunately the service has gone off a cliff. It seems no-one there could care less anymore and see customers as an inconvenience. The service I pay for is supposed to take all the stress of accounting away from me but all I seem to do now is check constantly to see what they have done wrong.

Forget about trying to speak to someone and if you make a complaint nobody will respond. I am sure they will give the standard reply that they are sorry to hear this and will pass my issues to the Senior Team etc. The senior team have failed to respond to any of my concerns already. I am in the process of taking my business elsewhere. Avoid

Have been with SJD for over a decade. Used to be hassle free and just worked. But they are now totally broken. They dont respond to mails, they cannot be reached on the phone, they have missed a VAT return deadline. The only thing they're doing efficiently is collecting fees from what I can tell. They are blaming it on a cyber attack - but they've had problems since way before that.

I have been with them for many years. In the past, used to be good service but not anymore I am afraid. Where can I start. Firstly, be prepared to have different dedicated accountant every 3 months. You will then have to begin all over again and explain and re-do things with your new accountant. They are behind technology, still using old school spreadsheets [used to work in the past, not anymore].

They want you to fill the non sense spreadsheet. If you have a question, good luck to you. You can ring them all day, and email 5 times a day. You are lucky if you get an answer back, but they have shiny marketing promise of un-limited contact [sure]. Yet, when you delay a payment, they will find you in first day to ask for it. Sorry Sjd, not happy with you any longer and I would not recommend them to anyone.

I've been a customer of theirs for 5 years. This year I'm closing my company. I've had to give them an extra 540 to submit final accounts, even although the past years 144 * 12 cover a company tax return. They also want me to pay 180 extra for my personal tax return because I missed "their" deadline of end of September, even although the official deadline is end of January 2022.

I ended up doing the tax return myself even although it was included in the past 12 months 144 * 12 (it took me 30 mins)! SJD make you do your own book keeping, as opposed to other accountants who just ask for your bank statements and then do the necessary. In the past FY (since my last return) I have paid SJD a total of 2,281 for which I will receive one closing company year end for a very very simple set of accounts.

Overall experience - I do not see how any sound basis for them insisting I pay an additional 180 for a service that I have already paid for. My advice to any prospective clients - you will get far better service and more competitive rates with independents. I would not use SJD again or refer them.

SJD and my company accountant Lydia Alexander always provide a service that leaves me confident that everything will be done on time and to the highest quality. Any off the wall request I have is always very promptly dealt with with the upmost patience. I thoroughly recommend them.

SJD have been my company's accountants for many years and have always provided fantastic service. Amy Henry has been my long term accountant and has always provided useful reminders and helpful advice. She's also been very tolerant of my chronic forgetfulness and inability to manage deadlines. Never any stresses with SJD. Highly recommend!

I have been using SJD Accountancy for the past 13 years and I found them very professional and helpful. They know the right things to do and helped me to do the right things all the time. I have also received excellent support when in need to sort out few things. They always know your history and ready to help and sort out any mistakes quickly. I normally see the single point of contact for all my accounting affairs for several years and I am very comfortable that way so that I do not have to deal with new person every time. I really trust them and definitely recommend their services to anyone.

I have been a client of SJD for several years now and am very happy with their service. My current accountant, Kiran, is great and I would definitely recommend her. She is very responsive, replies to my emails in a timely fashion and promptly follows up on queries. She is also very helpful in answering any questions I have or providing me with further details/explanations when needed.

I went to SJD with massive accountancy problems because my prior accountant made serious mistakes filing my taxes and advising me. Not only has SJD fixed it all over time, but they reestablished my trust in accountants. Lydia is always willing to answer my questions and advise me on the most varied issues related with my business, and prepares all my taxes on time and with the professionalism I expect. Well worth the peace of mind.